Just open Chrome or Firefox, go to the website, log into your account, click 'Join Class,' allow microphone access, and use the on-screen tools during your session.

If the tutor doesn't show up within 15 minutes for a one-hour class, the session is automatically canceled and you’ll receive a credit to reschedule.

Yes—you may cancel upcoming classes via the 'Cancel' button. The amount will be refunded to your wallet according to the cancellation policy, and you can book a new tutor.

Trial classes last 30 minutes, while general private lessons are 60 minutes long.

You can share your screen, use a digital whiteboard, send text messages, and upload presentation files like PowerPoints or PDFs.

Yes! You can use a mobile device, tablet, or computer—but due to small screens, mobile is recommended only when necessary.

Absolutely—as long as you have internet access and a smart device, you can enroll from anywhere in the world.

You’re allowed up to 5 free trial sessions with different tutors so you can find the best match.

Click 'Book Free Trial,' pick a tutor from the list, select an available slot from the green-highlighted times on their calendar, accept the rules, and confirm—it’ll appear in your profile.

It’s not for teaching, but to help you evaluate the tutor’s teaching style, explore resources, assess your level, and ask questions before committing.